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Chargebee



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Published 05/18/2016 and rated Ratingstars5 5 out of 5 stars
by AppAppeal Editor
What can you use the app for?

Chargebee is a PCI Level 1 certified recurring billing platform for subscription based SaaS and eCommerce businesses. It's an plug-and-play solution that manages thousands of subscribers, charges them accurately each month automatically, accepts payment of any type like card, PayPal, check, wire transfer etc., and also factors-in all the promotions and promises of sales & support on pricing. With power packed integrations such as MailChimp, ShipStation, Salesforce and Shopify, Chargebee takes the pain out of subscription billing.

Chargebee screenshot
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What is the history and popularity of the app?

Founded in 2011, Chargebee has evolved into one of the most promising SaaS-startups in India providing solutions for global subscription-based businesses in helping to manage their billing, invoicing, and payments processing. In just a few years, Chargebee is a leading choice for companies all over the world seeking a seamless, elegant solution for their business and serves customers across 51 countries and processes over $250 million in USD annually. It recently announced a partnership with Worldpay that allows businesses of all sizes to benefit from a pre-built, integrated payment solution that combines pure cloud-based SaaS billing and global payment processing. Chargebee Inc., is backed by Accel Partners and Tiger Global Management and has raised $6.2 million USD totally.

What are the differences to other apps?

Elegance and well thought out features, especially around accounting principles: Chargebee deals with a space that requires deep domain knowledge and features that align with compliance and account procedures in each country. A lot of concepts that are applicable in the world of subscriptions are new and still not solved well by any product, especially around invoicing, taxation, credit notes etc., and Chargebee believes that having a solid base will help in differentiating it from the other players.

Smarter RESTful API that allows easier integration: Chargebee's APIs dynamically change based on the user’s signup data, which saves tons of developer time. The client libraries are all auto-generated and we should be having one of the highest officially supported language libraries. For those who know how to play with them, there are abundant possibilities to build upon.

Consultative support: Instead of acting as the company’s representatives, Chargebee's customer support team acts as the customers’ ambassadors who interact with the company. When faced with a customer query, instead of a blunt yes or no, the customer support team understands their problem, and genuinely tries to come up with the best possible solutions/workarounds. The customer reviews in G2Crowd.com is a testament to the way to they provide customer support.

Global Support for payment gateways and non-card payments: Chargebee supports global payment gateways to make the application available across 50+ countries where the customers are incorporated and they can do business in over 200 countries using these payment gateways. This gives the customers an edge to serve their customers globally. Having said that, 61% of all online transactions globally are still non-card payments. Chargebee provides a range of payment options for customers and is implementing more to help businesses accept payments locally.

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How does the web app look and feel to use?

Chargebee's interfaces are built in such a way that they are instantly familiar to the modern user, yet maintain the versatility that a workflow-driven application demands. Chargebee's new brand design illustrates their approach to creating simple and intuitive products.

How does the registration process work?

Apart from a no-strings-attached, forever free sandbox for users to play around with, Chargebee has introduced a “free tier” for startups, where businesses can get started and process up to $50K USD worth of invoices, all for free, on top of leading payment gateways including Stripe & Braintree. You can learn more about the “LAUNCH” program here. The user can start using the sandbox just by typing in their email address and the industry to which they belong (to get customized sandbox data). They can verify their email address and complete their account setup at a later date.

What does it cost to use the application?

Apart from the free sandbox, Chargebee offers four subscription options, the pricing structure based on the number of invoices generated for successful transactions.

  • Launch Plan: Free tier from Beta to Growth Stage - $50k aggregate revenue free
  • 100 Invoices: $59 /mo
  • Standard Plan: $99 /mo
  • Pro Plan: $199 /mo
  • Enterprise Plan: Starts from $399 /mo (with SLA based Support) No transaction based fees. No setup cost. No monthly contracts. No hidden fees.
Who would you recommend the application to?

Chargebee’s simplicity and flexibility is suitable for all users – from the novice to the experienced developer. Chargebee is ideal for global businesses of all size, that include SaaS providers, subscription commerce businesses, and any online business based on the subscription model.



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